Fair Usage Policy for 165th Floor Cardholders
Purpose
This Fair Usage Policy ensures that cardholders using discount codes do so in a fair, ethical, and lawful manner. The policy applies to all customers who possess valid discount codes and are using them in conjunction with their cards during purchases.
1. Eligibility
- Discount codes are issued to cardholders as a promotional benefit or as part of specific offers.
- Only valid cardholders are eligible to use discount codes. The card must be active and in good standing.
- Each discount code is intended for personal use by the cardholder and is non-transferable unless explicitly stated.
2. Code Usage
- Discount codes must be used in accordance with the terms provided at the time of issuance (e.g., expiration date, minimum purchase, or specific product categories).
- Only one discount code can be applied per transaction unless explicitly stated.
3. Prohibited Activities
To maintain fairness, the following activities are strictly prohibited:
- Code Misuse: Using discount codes beyond the allowed frequency or attempting to stack codes unless permitted.
- Sharing Discount Codes: Sharing, selling, or distributing discount codes to unauthorized individuals or third parties.
- Fraudulent Activity: Using fake or duplicate accounts to obtain multiple discount codes or gain unfair benefits as well as using discount codes to gain profit on resale.
- Misrepresentation: Providing false information to obtain discount codes or gain access to cardholder privileges.
4. Monitoring & Enforcement
- The company reserves the right to monitor all discount code usage for compliance with this Fair Usage Policy.
- Any suspected misuse or violation may result in:
- Suspension or revocation of discount code privileges.
- Permanent loss of cardholder benefits or account suspension.
- Legal action in cases of fraudulent or unlawful behavior.
5. Limitation of Liability
The company is not responsible for:
- Discount codes that are lost, stolen, or misused after being issued to the cardholder.
- Inability to apply a discount code due to technical issues, expired codes, or any reasons outside the company’s control.
6. Policy Changes
The company reserves the right to amend this Fair Usage Policy at any time. Any changes will be communicated to cardholders in advance.
7. Contact & Support
For any questions or concerns regarding the use of discount codes, cardholders can contact Customer Support at 165thsupport@fellasstudios.com.
By using a discount code, cardholders agree to abide by this Fair Usage Policy.